Terms of Service

1. The service and these terms

ShiftScript is operated by Earny in South Africa. It helps teams turn transcripts and selected Google Meet notes into summaries, decisions, proposed tasks and tracked work. These terms apply when you use the service. Our Privacy Policy explains its data handling. Questions can be sent to meetings@earny.co.za.

Use the service only if you are at least 18 and authorised to act for any organisation whose information you submit. If you do not accept these terms, do not create an account or submit content.

2. Accounts and shared workspaces

Provide accurate account details, protect your credentials and tell us about suspected misuse. Workspace owners manage invitations and roles. Only invite authorised people. Members must respect the confidentiality of workspace content; someone with access may be able to export or email it using permitted features.

Joining a workspace does not give you ownership of colleagues' personal information. Removing a member does not recall copies they previously downloaded or received by email. Account or workspace deletion requests are handled through the deletion request process.

3. Your content and meeting permission

You retain your rights in the content you submit. You give Earny the permission needed to host, process, display and transmit it to provide the features you request, including through the service providers described in the Privacy Policy. This does not give Earny ownership of your meeting content.

You are responsible for obtaining any required permission to record, transcribe, import, process or share a meeting. Do not submit content you are not entitled to use, other people's credentials, unlawful material or information that your organisation prohibits sharing with the configured providers.

When unpaid Gemini API processing is used, submit only fictional or appropriately anonymised test content. Its provider terms permit product improvement and human review and prohibit submission of personal, confidential or sensitive information. Confirm the deployed processing arrangement with Earny before uploading real private meetings.

4. AI output and approvals

AI output can be incomplete or wrong, including speaker identity, decisions, task owners, deadlines and urgency. Check the source and correct the proposals before approving them. AI output is not a verified record or professional legal, financial or medical advice. Do not rely on it for high-stakes decisions without suitable human review.

Task approval, deadline selection and progress updates are user actions. ShiftScript does not guarantee that an assigned person will see, accept or complete a task.

5. Google, Calendar and email features

Google connections depend on your permissions, available meeting artifacts, account eligibility, Google's OAuth approval and provider availability. Connecting Google does not automatically record meetings or guarantee access to notes.

Calendar links prepare event drafts; you must save them in Google Calendar. Repeated saves can create duplicate events. Later task changes do not automatically update an existing event.

Check each email preview and recipient address before sending invitations or recaps. Recipient addresses may be outside your workspace. Delivery acceptance is not a guarantee that an email reaches the inbox. Sent emails cannot be recalled by ShiftScript. Daily reminders are optional and subject to service and delivery limits.

6. Acceptable use

Do not use ShiftScript for spam, harassment, deceptive invitations, unlawful surveillance or unauthorised access. Do not bypass workspace permissions, abuse quotas, attack the service or submit instructions intended to compromise other users' information. Follow applicable law and relevant Google, Firebase, Gemini, Zoho and hosting terms.

We may restrict access where reasonably necessary to investigate abuse, protect information, comply with legal obligations or address a serious breach. Contact us if you believe a restriction is mistaken.

7. Availability, limits and fees

Features and quotas may change as the service develops. Availability depends partly on third-party services and account plans. A free pilot is not a promise of unlimited AI usage or permanently free service. Any future paid offering must explain its price and applicable terms before purchase; these terms do not authorise an undisclosed charge.

Keep suitable copies of important work. We take reasonable care in operating the service but cannot promise uninterrupted availability, error-free outputs or successful delivery of every third-party action.

8. Responsibility, legal rights and changes

You are responsible for your content, approvals and sharing choices. To the extent permitted by applicable law, Earny is not responsible for losses caused by incorrect AI output, unauthorised sharing by a user or provider outages outside its control. Nothing in these terms excludes a right or liability that cannot lawfully be excluded.

South African law applies, subject to mandatory rights that apply to you. Contact meetings@earny.co.za so we can try to resolve a dispute. These terms do not prevent you from approaching a competent court or regulator.

We publish changes on this page with an updated date and give appropriate notice of material changes. Stop using the service and request account closure if you do not accept an applicable change.